We want you to love your Subtle Flex item as much as we loved designing, creating & wearing it. That’s why, if you’re not completely happy with it we'll give you a refund. All we ask is that that it’s returned to us in its original condition with all original packaging, within 14 days of your order date. (28 days for USA)To allow us to refund you as quick as possible, get in touch with us and we can start the process once you're ready.