Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed locally can expect to take 3-14 business days to arrive. Overseas deliveries can take anywhere from 10-21 business days. Delivery details will be provided in your confirmation email.

Moissanite stones have become extremely popular and well known in recent years for their durability and brilliant shine, even rivalling diamonds in certain areas.

We have a dedicated page to explain, in full detail, What Is Moissanite.

We are happy to help with sizing!

We have pages dedicated pages to assist with accurate sizing for various products listed below.

Chain Size Guide

Bracelet Size Guide

Ring Size Guide

If you require additional help, please do not hesitate to reach out to our helpful team on our Contact Us page.

A typical lifetime guarantee for Subtle Flex jewellery usually covers defects in materials and workmanship, offering protection against issues that arise from the crafting of the piece. This typically includes:

Manufacturing Defects: Flaws in the construction or assembly of the piece, such as loose stones, faulty clasps, or weak settings.

Metal Quality: Problems related to the integrity of the metal, such as discoloration (not related to wear and tear) or defects in plating.

Stone Integrity: Coverage for issues with the setting or mounting of gemstones, like loose or improperly set stones (excluding damage caused by misuse).

Replacement or Repair: The guarantee often includes free repairs or replacements for items deemed defective, sometimes for the expected and reasonable lifetime of the product.

However, it generally excludes:

• Damage from accidents, misuse, or neglect.
• Loss or theft of the item.
• Natural wear and tear, such as scratches, dings, or minor abrasions.
• Any alterations or repairs performed by unauthorized jewelers.

The coverage is designed to maintain the high standards of craftsmanship and quality associated with Subtle Flex.

We have a page dedicated to Care + Maintenance of your jewellery.

We highly recommend to check it out to ensure your jewellery to last many uses.

You can contact us through our contact page! We will be happy to assist you.